Bilingual Call Center Agent Job at Coforge, Augusta, GA

V2RrRDd2TUFLck1LV3BFcG9GdFdLS0ZJdlE9PQ==
  • Coforge
  • Augusta, GA

Job Description

Job Title: Bilingual Call Center Agent

Skills: Bilingual (English and Spanish)

Experience: 2-5 Years

Location: Augusta, GA

Job Type: Fulltime

We at Coforge are hiring for Insurance Call Center Agent with the following skills:

  • Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Experience taking bilingual inbound calls - English and Spanish.
  • Work account call queues call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information.
  • Check insurance websites for proof of coverage and printing proof for data entry.
  • Contact agent to verify Break in Coverage (BIC) dates.
  • Assist Customer Service Coordinator as needed.
  • Help in all other (non-assigned) queues for accounts when needed.
  • Attend departmental meetings as requested.
  • Maintain appropriate, professional working relationships with clients and other employees.
  • Other related projects as assigned.

Job Tags

Full time,

Similar Jobs

Astrix

Water Systems Operator Job at Astrix

The Water Systems Operator will be responsible for the operation, monitoring, and maintenance of purified water (PW) and Water for Injection (WFI) systems within a GMP-regulated biotechnology or biopharmaceutical manufacturing facility. This role ensures all water ...

Blue Signal Search

Category Manager Job at Blue Signal Search

 ...merchandising. The Category Manager will champion a high-impact portfolio of packaged foods and non-alcoholic beveragesthink pantry staples, premium ingredients, ready-to-drink favorites, and emerging better-for-you brandsdriving strategy that delights customers and... 

Addison Group

Maintenance Technician Job at Addison Group

 ...The Industrial Maintenance Technician is responsible for maintaining, troubleshooting, and repairing production and facility equipment to ensure safe, reliable, and efficient operations. This role supports manufacturing uptime by performing preventive maintenance, responding... 

Kodiak Building Partners

Administrative Assistant / Office Manager Job at Kodiak Building Partners

 ...Position Overview: The Administrative Assistant /Office Manager is responsible for the effective day-to-day operation of the headquarters office, providing administrative support to the executive team and department leaders while ensuring the office functions as a well... 

ESS Companies

Graphic Designer Job at ESS Companies

At ESS Companies (ESSC), we empower people to own their futures by redefining the employee and client experience. As a 100% employee-owned family of heavy civil construction companies, we dont do this for fame or fortune we do it #ForTheWorkers. Our purpose fuels our...