Job Description

A well-known client in Franklin, TN is looking to add a Client Service Associate to their growing team. This role is responsible for conducting policy checking, processing endorsements and renewals, coordinating claims, maintaining clear communication with producers, and providing general office support.

Responsibilities Include:

• Execute plan renewals, new plan implementations, annual filings, audits and other compliance activities, etc.
• Assist with event planning, program renewals, communications, payroll and EDI files, etc.
• Manage relationships with insurers and vendors to ensure timely customer service and accurate cost-effective plan administration.
• Ensure plan documentation, contracts and amendments are in compliance with federal, state, and local requirements.

Preferred Qualifications Include:

• Strong customer service skills.
• Positive attitude.
• Highly organized and detail-oriented.
• Ability to organize, set, and maintain priorities
• Basic working knowledge of Microsoft Office Suite
• Strong written and oral communication skills.
• Ability to work in a team environment.
• College Degree preferred

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