Job Description

Position Overview

The Nurse Clinical Supervisor, UM Denial Compliance oversees the denial process within the utilization management (UM) department, ensuring that all denials are handled efficiently, accurately, and in full compliance with regulatory, accreditation, and health plan requirements. The role involves both leadership and compliance management functions.

Key Responsibilities

• Supervise licensed and non-licensed denial unit staff, including work assignments, evaluations, and discipline.
• Collaborate with medical directors, physician reviewers, and other UM/PA teams to coordinate denial decisions.
• Maintain compliance with privacy and regulatory standards.
• Prepare and manage departmental reports, audits, and work plans.
• Conduct internal quality audits for the denial process.
• Develop and deliver staff education and training related to compliant denial correspondence.
• Monitor daily operations—such as productivity, turnaround times, and staffing.
• Stay current on state and federal regulations and implement necessary process adjustments.
• Lead process improvement and compliance initiatives aligned with company objectives.
• Serve as a resource for clinical and technical guidance across teams.

Expected Pay

• RN Supervisor: Up to $120,000 annually.
• LVN Supervisor: Up to $106,000 annually.
• Salary depends on experience, licensure, skills, and market factors.

We offer great benefits to our full-time employees:

• Health and wellness:
• Employer-paid medical, dental, and pharmacy coverage
• Vision, FSAs, EAP, and Behavioral Health services.
• Retirement and savings:
• 401(k) and income protection.
• Professional development: Tuition reimbursement, license renewal/CEU reimbursement.
• Work-life balance: Vacation, sick time, paid holidays, company celebrations, and a business-casual environment.

Company Culture

The organization emphasizes growth, teamwork, and advancement , offering a fast-paced but supportive environment where employee success contributes directly to company success.

The Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

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