Customer Service Representative Job at CRG, Marietta, GA

VzlFQTdmVURMTDRLVzVNcHJGcFFJYWRJ
  • CRG
  • Marietta, GA

Job Description

Customer Service Representative

Location: Marietta, Georgia 30062

Duration: 26 Weeks, contract to hire

Shift Details: Monday – Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed.

Pay Rate: $17.50/hr

JOB DESCRIPTION

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter what your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

RESPONSIBILITIES

• Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

• Scan haul-away pods and verify stamps

• Process changes or cancellations to delivery orders

QUALIFICATIONS

At a minimum, you’ll need:

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

It’d be great if you also have:

• High school diploma or equivalent

• 1-year related experience preferably within a call center environment

• Strong customer service skills and the ability to satisfactorily resolve issues

• Solid ability to multitask with exceptional organizational skills

• Ability to thrive under pressure while delivering solutions that exceed customer expectations

JN003

Job Tags

Contract work, Work at office, Monday to Friday, Shift work,

Similar Jobs

Chambers Theory Property Management

Marketing Associate Job at Chambers Theory Property Management

 ...Position Overview: We are seeking a dynamic and detail-oriented Marketing Associate to join our marketing team. The ideal candidate will...  ...will collaborate with cross-functional teams to enhance our online presence, optimize marketing efforts, and support sales initiatives... 

Cross Country Search

Home Health Registered Nurse Job at Cross Country Search

 ...reside in Boston ~1+ year of infusion experience preferred (IVIG, biologics, antibiotics,...  ...experience strongly preferred ~ Comfortable traveling independently throughout Greater Boston...  ...personalized, compassionate care. Our nurses are the heart of our missionand we... 

RSVC Company

Estimating Coordinator Job at RSVC Company

 ...This position ensures that all bid documentation, subcontractor communications, and proposal deliverables are completed accurately and on...  ...distribute bid invitations, project specifications, and drawings to internal teams and subcontractors Maintain and update bid tracking... 

YASH Technologies

Full Stack Engineer Job at YASH Technologies

Strong experience in full stack development with end-to-end solution ownership. Proficiencyin: o Python (API layer) o React & JavaScript (front-end) o Kubernetes , Docker o Istio or similar servicemesh tools Workingknowledge of secure...

Taurus Industrial Group, LLC

Crane Operator Job at Taurus Industrial Group, LLC

 ...oriented environment while adhering to safety protocols. Duties Operate various types of cranes, including but not limited to water trucks, tankers, dump trucks, and bulldozers. Transport materials and equipment across construction sites efficiently and safely....