Job Description

Pando Home Care acquires local, independent home care agencies, ensuring they maintain their independence and continue serving their communities. Unlike other conglomerates that centralize operations and strip away local decision-making, we preserve each agency’s unique identity and empower them with the resources to thrive.

Pando is hiring a General Manager for a newly acquired home care agency in Marin & Sonoma counties . This is a critical role for preserving an incredible caregiving agency with 20 years of history in Marin and Sonoma counties, while driving the next phase of growth and the highest level of client service. This role combines leadership, client care, strategy, and business development . The ideal candidate brings proven expertise in home care, thrives on building partnerships, and is passionate about making a difference in the lives of the families and individuals that we serve.

Key Responsibilities

Regional Leadership & Operations

• Own P&L for the Marin and Sonoma offices; drive profitability while delivering high-quality, compliant services.
• Oversee day-to-day operations and ensure smooth coordination across care management, scheduling, and client services.
• Support and develop a high-performing local team, including caregivers, marketers, care managers, and administrative staff.
• Manage HR, billing, compliance, and marketing execution.

Business Development & Referral Growth

• Lead and execute local growth strategy with a focus on acquiring new clients and increasing weekly billable hours.
• Build and sustain referral relationships with hospitals, senior living communities, physician offices, rehab centers, and other strategic partners.
• Represent Pando Home Care at local healthcare networking events, professional groups, and community outreach programs.
• Ensure recruiters always have more than enough caregivers available to meet demand.

Qualifications

• Minimum 8+ years of experience in some combination of business development, marketing, care management, operations, and general management in the healthcare space, including but not limited to home care, hospice, and other elder-care settings.
• Strong leadership skills and demonstrated experience leading teams , with the ability to recruit, train, and retain high performers.
• Demonstrated success in growing referral pipelines and hitting sales/revenue targets .
• Deep understanding of the needs of seniors and the home care industry.
• Bachelor’s degree preferred (or equivalent leadership experience).
• Excellent interpersonal, communication, and problem-solving skills.
• Valid driver’s license and ability to travel locally.

Ideal Traits

• Entrepreneurial drive with a “builder” mindset and strong execution orientation.
• Empathy-centered leadership grounded in accountability and ownership.
• Strategic thinker with operational discipline and attention to detail.
• Collaborative, proactive, and resilient under pressure.

Compensation

• Base Salary: $100,000–$150,000
• Bonus: Quarterly bonuses tied to growth in weekly billable hours and profitability
• Other Benefits: Mileage reimbursement, paid time off, healthcare options

Why Join Us

Be part of a high-impact, high-growth organization that empowers leaders to shape local strategy while benefiting from the shared systems and support of our broader network. This is a rare opportunity to build and scale a market while delivering meaningful care to families in need.

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