Job Description

Job Title: HR Assistant - Recruitment / Volunteer Resources

Location: NYC, NY 10065

Schedule Notes: Monday – Friday, 9:00 AM - 5:00 PM

Job Summary:

Assists with the development, coordination, and evaluation of the in-service volunteer program by assuming primary responsibility as staff liaison to 15+ departments throughout the Center. Assumes responsibility for planning and implementing one or more main administrative functions of the Department.

Job Responsibilities:

Volunteer Selection:

• Interviews and places applicants for volunteer service.
• Interviews potential volunteers in accordance with assessed Center departmental needs.
• Conducts a minimum of 5 interviews per week, ascertaining the following, at a minimum:
• The reason for the applicant’s interest.
• The time commitment the applicant feels he/she can make for the foreseeable future.
• Special skills and/or abilities that would fit best with the Center’s needs for volunteer assistance (i.e., languages, child life background, experience with acutely ill patient population).
• How comfortable the applicant would be receiving supervision.
• His/her ability to adhere to guidelines as required.
• His/her expectation of what a volunteer experience is.
• Ability to function in a cancer care facility as opposed to a general care Facility.
• Ability to follow through and honor commitment.
• His/her personality (i.e., loud, obnoxious vs soft-spoken, polite).
• Ability to communicate in English.
• Previous volunteer experience.
• Assesses potential volunteers against required skills and needs of the organization.
• Closes interview with placement, non-placement, or pending placement.
• Communicates next steps if applicant is placed.
• Checks references of potential volunteers, as necessary.

Volunteer Administration:

• Assumes responsibility for the daily management of volunteers.
• Schedules volunteers to maximize their service and meet the needs of the Center department.
• Distributes weekly updates of the volunteer schedule to staff supervisors via e-mail or hand delivery.
• Responds to the daily needs of volunteers as they occur.
• Assists with overseeing departmental requirements for volunteers:
• General Orientation.
• Child life training.
• HIPAA training.
• Medical requirements.
• Annual TB testing.
• Blood testing and inoculation, when needed.
• Six-month and annual assessments.
• Observes patient confidentiality issues if a volunteer is a former patient.
• Assists with short-term requests for volunteer assistance by collecting information from the requester that would include:
• Details regarding the need for volunteer assistance.
• Hours during which help is preferred.
• Special skills preferred.
• Time frame for project.
• Name of supervisor.
• How training would occur.
• Program Coordination: -Assists with the coordination of the departmental programs and events.
• Works with the Manager to identify necessary steps to complete each program or event task.
• Assists with the administration of the Volunteer Recognition Ceremony by:
• Generates content for the invitations and ceremony booklets.
• Works with the Medical Graphics Department to create posters and booklet covers.
• Orders award pins.
• Assists with the administration of the following:
• Holiday Decorating
• Volunteer Education
• Shares coordination of events with the Manager.
• Oversees training and management of volunteers who conduct orientation.
• Communicates changes in departmental activities that could impact on orientation schedule.
• Works with the Manager to review material distributed to new volunteers annually or as needed to ensure material is current and accurate.

REQUIRED SKILLS & EXPERIENCE:

• Two (2) - four (4) years of administrative experience, preferably working with volunteers.
• Microsoft Office.

EDUCATION:

• Required: High School Diploma or GED.
• Preferred: Bachelor’s Degree.

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