Information technology Hardware technician Job at Sharp Brains, San Jose, CA

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  • Sharp Brains
  • San Jose, CA

Job Description

Key Responsibilities

  • Install, configure, and maintain desktop computers, laptops, printers, and other hardware devices.
  • Diagnose and repair hardware failures, component issues, and physical connectivity problems.
  • Perform routine hardware maintenance and inspections.
  • Replace or upgrade defective or outdated components (RAM, hard drives, motherboards, power supplies).
  • Set up new equipment for employees, including imaging devices and configuring BIOS settings.
  • Troubleshoot and resolve issues with peripherals such as monitors, keyboards, mice, scanners, and docking stations.
  • Manage hardware inventory, including tracking and documenting equipment movement and usage.
  • Assist with physical network setup (cabling, switches, routers) and perform basic network troubleshooting.
  • Ensure proper disposal of old or damaged hardware according to company policies.
  • Collaborate with the IT support team to escalate complex hardware or system issues.
  • Maintain accurate records of repairs, replacements, and maintenance activities.

Its a dispatch on demand role that means a technician or support person is sent (“dispatched”) only when needed , rather than being permanently assigned.

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