Job Description

Are you someone who enjoys solving inefficiencies, cleaning up digital clutter, and building smarter systems? Join Merchants Bonding Company as a Systems Support Intern and play a key role in helping departments across the company transition to a modern Microsoft environment. This is an excellent opportunity for students looking to gain hands-on experience in tech — especially those in the early stages of their college career who want to build real-world skills and work across teams in a collaborative, growth-oriented environment.

About Us

At Merchants Bonding, we have a positive and collaborative environment where your ideas are valued, and your growth is prioritized. We work hard to deliver first-class experiences in all our relationships. Our commitment to innovation and building trust secured our spot among the top 10 surety companies in the country. Surety bonds are a vital part of industries like insurance, finance, and construction, where reliable business transactions are essential to protect all parties involved.

Curious to learn more? Visit our website and social media to explore the perks and opportunities at Merchants.

The Internship Experience

Our internship program is truly a reflection of our overall culture. We value inclusivity and exploring new ideas, which results in a program that embraces fresh perspectives! The internship experience offers a blend of cross-departmental learning, community service projects, and opportunities for building connections through social and educational events. You’ll engage in impactful business projects, working closely with your peers and industry professionals to gain invaluable real-world experience. Embrace the chance to grow professionally and personally in a vibrant, supportive environment!

What You’ll Do

• Support process improvements and system organization to enhance collaboration and efficiency across teams.
• Help optimize how employees store, share, and access information within Microsoft 365 tools.
• Assist in simplifying workflows and creating user-friendly tools and resources; help automate the boring stuff.
• Contribute to improving user experience through organization, usability testing, and clear documentation.
• Collaborate with departments and IT to identify opportunities for system improvements and ensure successful adoption.

Competencies You’ll Use

• Time Management – Prioritize, plan, and follow through on tasks while supporting multiple departments.
• Communication – Clearly explain technical concepts to non-technical users in a helpful and approachable way.
• Technology – Use Microsoft 365 tools to support digital organization, automation, and troubleshooting.
• Critical Thinking – Analyze digital systems and suggest practical, scalable improvements.
• Career & Self Development – Take ownership of learning and apply new knowledge to real-world systems and processes.
• Professionalism – Show integrity, respect, and accountability in all workplace interactions.

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