Job Description

Exciting Career Opportunity: Office Manager - Home Services

Location: Conshohocken, PA (Hybrid)

Compensation: $25/hour during 90-day training/probation; $60K base salary after completion

Benefits: $250/month stipend (insurance/benefits), paid federal holidays

Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue

Job Type: Full-Time

Industry: Home Services / Facilities Services / Consumer Services

Why Join Us?

BrightSide Clean Pros is hiring a high-performing Office Manager to own the front office for our growing home-service company. Formerly known as BrightSide Window Cleaning, our 2023 rebranding reflects our massive growth and commitment to excellence. You’ll be responsible for customer communication, scheduling, follow-ups, and improving office systems — keeping the calendar full and operations running smoothly. If you’ve worked in a service business and love staying organized, communicating clearly, and keeping things moving all day, this role is for you.

Your Role: What You'll Be Doing

• Answer inbound calls, texts, and emails from customers
• Provide quotes and turn inquiries into booked appointments
• Respond promptly and follow up with customers to ensure nothing falls through the cracks
• Manage the daily schedule and keep technicians fully booked
• Confirm appointments , handle reschedules, and coordinate timing
• Handle callbacks and customer concerns professionally
• Track leads and customer communication in our systems/CRM
• Help improve office systems and processes as we grow

Minimum Requirements

• Office management / scheduling / customer service experience in a home-service business
• Strong phone and communication skills
• Organized, proactive, and dependable — stays busy without needing direction
• Comfortable discussing pricing and helping customers book the right service
• Excited to build systems and grow into a leadership role

Compensation & Incentives

• Earnings: $25/hour during 90-day training/probation; $60K base salary after completion
• Benefits: $250/month stipend (insurance/benefits), paid federal holidays
• Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue
• Schedule: Full-Time, Hybrid (Conshohocken, PA)

Our Core Values (B.R.I.G.H.T.S.I.D.E.)

• BE RESPECTABLE: We carry ourselves with professionalism and honor.
• IMPRESSIVE: We strive to wow our customers and staff at a high level.
• GOAL ORIENTED: We are driven by results and constant improvement.
• HAPPY: We bring a positive, world-class attitude to every interaction.
• TIMELY: We value punctuality and efficiency.
• SINCERE: We are genuine in our commitment to excellence.
• IMPACTFUL: We aim to be a positive example in our community.
• DEPENDABLE: We show up and follow through for our clients and team.
• ETHICAL: We do what’s right, even when no one is looking.

Ready to Build Your Career While Making a Local Impact?

This isn't just an office role—it's your opportunity to own the operations and customer experience for a growing brand. Join our team and take your career to the next level in a company that values organization, clear communication, and professional excellence.

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