Job Description

COMPLEXITY OF WORK

Customer Focus

• Excellent negotiating skills with a win-win philosophy
• Demonstrates the ability to resolve problems effectively

Technical Expertise

• Proficient with project management software
• Strong analytical skills
• Experience in strategic planning

Coachability

• Receptive to feedback
• Willingness to learn
• Embraces continuous improvement

Accountability

• Able to bring projects to successful completion on time and within budget
• Demonstrates political sensitivity in managing project outcomes

Fiscal Responsibility

• Analyzes project profitability, revenue, margins, bill rates, and utilization
• Understands how budget and resources align with the strategic plan

Coaching

• Skilled at developing and maintaining strong relationships with physicians and clinical staff
• Able to tailor messaging to different audiences
• Experienced mentor with a strong track record of talent development

Conflict Resolution

• Uses appropriate interpersonal styles and methods to reduce tension or conflict
• Finds agreement on key issues and ensures follow-through on implementation
• Communicates difficult or sensitive information tactfully

Solving Problems

• Translates global strategy into short-term accountabilities
• Strong team player who collaborates effectively
• Comfortable working with employees, peers, and senior executives

Required Work Experience

• Three years of project management experience

Other Information

• Project Management Professional (PMP) certification preferred (or obtained within first 6 months of employment)

Additional Education Info

• Degree in a relevant field of study

OTHER RESPONSIBILITIES

• Creates project timelines and establishes metrics to monitor program performance, outcomes, and ensure goals and deadlines are met
• Ensures cross-HR and cross-functional collaboration and stakeholder management for key HR programs
• Develops evaluation methods to gather feedback from the organization to assess program strengths and identify areas for continuous improvement
• Implements and reinforces change management methods to support enhancements while managing project deadlines
• Partners with key stakeholders to maintain open communication and transparency regarding project status, issues, and key decisions throughout the program lifecycle
• Handles confidential information with sensitivity and discretion
• Works collaboratively with COE leaders, HR Directors, teams, and other end users to plan, develop, and implement major projects
• Facilitates, supports, and/or manages key HR programs aligned with business objectives, working closely with Center of Expertise (COE) leadership

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