Job Description

Bilingual Mandarin Warehouse Manager

Description

As a Warehouse Manager, you will play a crucial role in overseeing the day-to-day operations in our warehouse. You will be responsible for ensuring that all processes run smoothly for both sorting and dispatching, from managing staff to coordinating with delivery service providers. Your leadership will directly influence the effectiveness of our logistics network and enhance customer satisfaction.

Requirements

Key Responsibilities:

• Supervise and manage operations, including sorting, dispatching and truck linehaul delivery, ensuring adherence to company standards and performance metrics.
• Implement and enforce OSHA safety protocols, including routine safety drills and compliance checks.
• Maintain accurate documentation of warehouse activities and generate regular performance and compliance reports.
• Develop, implement, and monitor quality assurance procedures.
• Analyze performance data and drive continuous improvement across all operational areas.
• Oversee warehouse operations, ensuring consistency, accuracy, and alignment with service standards.
• Coordinate warehouse to warehouse network planning
• Lead budgeting, cost control, and key performance indicator (KPI) tracking for warehouse and delivery teams.
• Conduct daily control meetings and team performance evaluations.
• Recruit, onboard, and manage relationships with qualified DSPs.
• Design and implement training programs to enhance service quality and operational performance.
• Manage regional fleet operations, including task assignments, cost efficiency, and vehicle utilization.
• Supervise in-house and outsourced vehicle resources, ensuring optimal deployment.
• Continuously optimize collection models, logistics processes, and resource planning.
• Coordinate across internal departments and external partners for operational alignment.
• Manage daily operational issues and respond effectively to emergencies.

Qualifications:

• Bachelor’s degree or equivalent experience, with a focus on logistics or management preferred.
• Minimum 3 years of experience in a logistics or warehouse management role.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Bilingual in Mandarin is required as this job required to communicate with Mandarin speaking people.

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