Job Description

Wellness Medical Assistant

We are seeking a polished, detail-oriented Wellness Medical Assistant to support a high-touch, concierge-style medical and wellness environment. This role is ideal for someone who thrives in client-facing settings, values exceptional service, and is passionate about health, wellness, and longevity-focused care.

You will serve as a key point of contact for clients, helping ensure every interaction is seamless, personalized, and handled with professionalism and discretion.

What You’ll Do

Client Experience & Support

• Serve as the primary point of contact, delivering a warm, professional, and welcoming experience
• Greet clients and set the tone for each visit
• Anticipate client needs and proactively provide support
• Build strong relationships that make clients feel valued and cared for
• Ensure all touchpoints—from scheduling to follow-ups—are seamless and well organized

Coordination & Operations

• Act as a liaison between clients, medical providers, and wellness specialists
• Guide clients through personalized wellness and longevity programs
• Schedule and manage appointments with accuracy and efficiency
• Handle in-person, phone, and email communications with professionalism and attention to detail
• Maintain accurate client records, schedules, and documentation

Professional Standards

• Maintain a polished, client-facing presence at all times
• Handle sensitive health information with discretion and confidentiality
• Stay knowledgeable about wellness services, longevity-focused care, and emerging health innovations
• Utilize Microsoft Office (Excel, Outlook, Teams), EMR systems, and Zoom for communication and scheduling

Training & Clinical Exposure

• Receive training on advanced diagnostics and recovery services
• Support body composition scanning and Resting Metabolic Rate (RMR) testing
• Assist with genetic testing workflows
• Gain exposure to Hyperbaric Oxygen Therapy (HBOT) operations and safety protocols
• Build experience in longevity-focused diagnostics within a concierge medical setting

What We’re Looking For

Required

• Certified Medical Assistant
• Phlebotomy certification with blood draw experience
• Strong organizational and scheduling skills
• Proficiency with EMR systems and scheduling software
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced, client-facing environment
• Passion for health, wellness, and delivering exceptional client care

Preferred

• Experience in concierge medicine, private healthcare, functional or integrative medicine
• Background in medical office coordination, patient services, or clinical administration
• Experience in high-touch client or patient experience roles
• CPR/BLS certification

Why This Role

• Client-facing, high-impact position in a premium wellness environment
• Exposure to cutting-edge diagnostics and longevity-focused care
• Opportunity to grow within a concierge medical setting
• Collaborative, service-driven culture

Job Tags

Similar Jobs