Certified Medical Assistant Job at MSH, Fort Lauderdale, FL

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  • MSH
  • Fort Lauderdale, FL

Job Description

Wellness Medical Assistant

We are seeking a polished, detail-oriented Wellness Medical Assistant to support a high-touch, concierge-style medical and wellness environment. This role is ideal for someone who thrives in client-facing settings, values exceptional service, and is passionate about health, wellness, and longevity-focused care.

You will serve as a key point of contact for clients, helping ensure every interaction is seamless, personalized, and handled with professionalism and discretion.

What You’ll Do

Client Experience & Support

  • Serve as the primary point of contact, delivering a warm, professional, and welcoming experience
  • Greet clients and set the tone for each visit
  • Anticipate client needs and proactively provide support
  • Build strong relationships that make clients feel valued and cared for
  • Ensure all touchpoints—from scheduling to follow-ups—are seamless and well organized

Coordination & Operations

  • Act as a liaison between clients, medical providers, and wellness specialists
  • Guide clients through personalized wellness and longevity programs
  • Schedule and manage appointments with accuracy and efficiency
  • Handle in-person, phone, and email communications with professionalism and attention to detail
  • Maintain accurate client records, schedules, and documentation

Professional Standards

  • Maintain a polished, client-facing presence at all times
  • Handle sensitive health information with discretion and confidentiality
  • Stay knowledgeable about wellness services, longevity-focused care, and emerging health innovations
  • Utilize Microsoft Office (Excel, Outlook, Teams), EMR systems, and Zoom for communication and scheduling

Training & Clinical Exposure

  • Receive training on advanced diagnostics and recovery services
  • Support body composition scanning and Resting Metabolic Rate (RMR) testing
  • Assist with genetic testing workflows
  • Gain exposure to Hyperbaric Oxygen Therapy (HBOT) operations and safety protocols
  • Build experience in longevity-focused diagnostics within a concierge medical setting

What We’re Looking For

Required

  • Certified Medical Assistant
  • Phlebotomy certification with blood draw experience
  • Strong organizational and scheduling skills
  • Proficiency with EMR systems and scheduling software
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced, client-facing environment
  • Passion for health, wellness, and delivering exceptional client care

Preferred

  • Experience in concierge medicine, private healthcare, functional or integrative medicine
  • Background in medical office coordination, patient services, or clinical administration
  • Experience in high-touch client or patient experience roles
  • CPR/BLS certification

Why This Role

  • Client-facing, high-impact position in a premium wellness environment
  • Exposure to cutting-edge diagnostics and longevity-focused care
  • Opportunity to grow within a concierge medical setting
  • Collaborative, service-driven culture

Job Tags

Work at office,

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