Job Description

OVERVIEW

PracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level.

The IT Manager Security & Infrastructure is responsible for overseeing the organization’s core IT infrastructure, network systems, and cybersecurity framework. This role ensures the security, availability, performance, and reliability of technology systems supporting daily business operations. The ideal candidate will combine strong technical expertise with leadership and project management skills to drive continuous improvement in IT governance, security posture, and infrastructure efficiency.

ROLE & RESPONSIBILITIES

• Lead the planning, implementation, and maintenance of servers, storage, networks, and cloud environments.

• Oversee system upgrades, patches, and performance tuning to ensure optimal uptime and scalability.

• Manage vendor relationships and service-level agreements (SLAs) for hardware, software, and network providers.

• Develop and maintain documentation for network topology, configurations, and system procedures.

• Oversee endpoint protection, firewalls, VPNs, intrusion detection/prevention, and data loss prevention systems.

• Manage access controls, identity management, and incident response protocols.

• Conduct regular risk assessments, vulnerability scans, and penetration tests; develop remediation plans.

• Lead cybersecurity awareness training for employees.

• Supervise and mentor IT staff and support teams to ensure efficient service delivery and professional development.

• Partner with business leaders to identify infrastructure and security needs aligned with organizational goals.

• Develop and manage IT budgets, forecasts, and procurement strategies.

• Evaluate and implement emerging technologies to enhance system performance, reliability, and security.

• Design and maintain disaster recovery and business continuity plans.

• Ensure data backup, replication, and recovery procedures are tested and reliable.

QUALIFICATIONS

• 7+ years of progressive IT experience, including 3+ years in infrastructure or security management roles.

• Proven experience managing enterprise networks, servers, and cloud platforms (e.g., AWS, Azure, or Google Cloud).

• Demonstrated success in implementing security frameworks and compliance programs.

• Strong knowledge of networking (LAN/WAN, firewalls, VPNs, VLANs, DNS, etc.).

• Experience with security tools such as SIEM, EDR, IDS/IPS, and vulnerability management solutions.

• Familiarity with Active Directory, MDM solutions, and virtualization (VMware, Hyper-V).

• Scripting or automation knowledge (e.g., PowerShell, Python) a plus.

WHO WE ARE

PracticeSuite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360°Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare.

Please visit our website to learn more about us, at

PracticeSuite, Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.

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